We offer free delivery throughout the Midlands for orders over our minimum value of £1000.00 (excluding appliances)
We offer Nationwide delivery, a delivery charge of £60.00 applies for all orders over our minimum order value of £1000.00 (excluding appliances).
For large orders, packages and during busy periods we may not be able to deliver as stated but we will try our best, please contact us on firstname.lastname@example.org prior to placing your order.
We will contact you by email to confirm the delivery date. We ask that you do not make any arrangements until this information has been confirmed by our logistics team.
We Text you the morning of the delivery and give you a two hour delivery window and then call you 30 minutes before.
We operate with two man delivery teams. Our standard delivery is England and Wales. We class the following counties as the ‘Midlands’, Warwickshire, West Midlands, Derbyshire, Nottinghamshire, Leicestershire, Gloucestershire, Oxfordshire, Worcestershire, Northamptonshire and Staffordshire
It is your responsibility to ensure that the upholstery and furniture products you have ordered will fit into your home and that there is sufficient access for our delivery lorry to reach the delivery address. The delivery team will not attempt delivery if there are health and safety issues or where damage to your property may occur nor will they remove doors and windows. We will charge you £75.00 for a cancelled delivery. Where the item/s ordered will not fit into your home, we will charge you a cancellation fee and a non-refundable removal fee of £25.00 per single item and £45.00 total for more than one item.